MoveraCare is structured for organizations that require authorization discipline, reliable communication, trip documentation, claim/PO/authorization referencing, and responsive vendor coordination.
OPERATIONAL WORKFLOW
Trip details and applicable authorization information received.
Confirm applicable pickup, destination, transportation modality, appointment timing, and claim / PO / authorization / referral information.
Appropriate available vehicle and driver assigned.
Authorized non-emergency transportation completed.
Applicable trip and supporting transportation information retained.
Invoice references applicable authorization, claim number, purchase order, referral number, or contractual requirements.
MoveraCare provides transportation to and from authorized non-emergency medical appointments. Authorization determinations are made by the applicable payer, adjuster, case manager, TPA, coordinator, employer, or responsible party — not by MoveraCare.
FOR ADJUSTERS & CASE MANAGERS
MoveraCare helps claims and care professionals coordinate authorized transportation with clear communication, organized trip information, and responsive dispatch support.
Capture applicable claim, purchase order, referral, or authorization information associated with the transportation request.
Responsive communication regarding scheduling and transportation coordination.
Organized trip information supporting applicable administrative and billing workflows.
Coordinate recurring transportation for therapy, rehabilitation, follow-up care, and other authorized appointments.
Wheelchair-accessible vehicles with trained drivers and proper wheelchair securement.
Non-emergency transportation for medically stable ambulatory passengers.
Coordinated pickup and return for appointment-based trips.
Driver-waiting service, subject to authorization, driver availability, and applicable wait-time charges.
Standing schedules for therapy, rehabilitation, and other authorized recurring care.
Portable oxygen may be accommodated for passengers with an existing prescription when arranged in advance and consistent with MoveraCare's non-emergency transportation policies and trip authorization.
Non-emergency transportation structured around healthcare appointments and transportation coordination.
Transportation requests can be coordinated using applicable claim, PO, referral, and authorization information.
Organized transportation records designed to support applicable administrative and billing workflows.
Direct communication supporting transportation scheduling and coordination.
Service coverage across MoveraCare's verified operating area, subject to trip availability and authorization.
Transportation capability for eligible wheelchair and ambulatory passengers.
Send MoveraCare the transportation details and applicable authorization information. Our dispatch team will review the request and confirm transportation availability.
Interested in adding MoveraCare to your transportation network?
Referrals & trip intake: moveracareservices@gmail.com · Contracting & Provider Relations: dispatch@moveracaremobility.com
Non-emergency medical transportation only. Not for medical emergencies. Call 911 in an emergency.