A Transportation Provider Resource for Insurance Carriers & TPAs
MoveraCare Mobility is a Greater Houston non-emergency medical transportation provider prepared to work with insurance carriers, Third-Party Administrators, and benefit programs that authorize NEMT transportation for covered members.
WHO THIS IS FOR
For Insurance & TPA Teams Administering NEMT Benefits
This page is for insurance and TPA teams responsible for evaluating, credentialing, or engaging non-emergency transportation providers as part of a covered benefit or claim workflow.
- Insurance carrier network management teams
- Third-Party Administrators (TPAs) coordinating medical transportation
- Workers’ Compensation claim adjusters and coordinators
- Managed care organizations evaluating NEMT vendors
- Provider network credentialing teams
- Utilization and case management units
THE PROBLEM WE SOLVE
Reliable Transportation Capacity, Documented for Payers
Payers and administrators need transportation providers who can be relied on to complete authorized trips, document trip activity, and communicate clearly across the authorization-to-billing workflow.
- →Authorized non-emergency wheelchair and ambulatory transportation
- →Documentation to support authorization, trip completion, and billing workflows
- →Communication with adjusters, case managers, and utilization teams
- →Reliable capacity for recurring authorized transportation schedules
- →Credentialing and vendor documentation available upon request
TRANSPORTATION CAPABILITIES
Provider Capabilities Aligned to Payer Workflows
Non-emergency transportation of covered members to approved medical, therapy, and diagnostic destinations.
Trip records supporting authorization confirmation, completion, and downstream billing workflows.
Capacity for standing authorizations — dialysis, therapy, rehabilitation, and other recurring benefits.
ADA-compliant wheelchair vans and ambulatory transport with trained drivers.
Professional handling of member information across dispatch and operations.
Point-of-contact workflows for adjusters, case managers, and utilization staff.
HOW COORDINATION WORKS
Authorization to Trip Completion
Authorization Received
Payer, TPA, or adjuster authorizes transportation for a covered member with trip parameters.
Trip Scheduled
MoveraCare confirms trip details, vehicle type, pickup window, and any special assistance.
Transportation Completed
Wheelchair or ambulatory transport completes the authorized trip with driver documentation.
Documentation Returned
Trip completion documentation is available to support downstream billing and utilization workflows.
WHY MOVERACARE
Why Insurance & TPA Teams Consider MoveraCare
Credentialing-Ready Documentation
Licensing, insurance, NPI, and vendor documentation prepared for payer credentialing review.
Structured Trip Records
Operational documentation supporting authorization, completion, and billing workflows.
Recurring Capacity
Reliable capacity for recurring authorized transportation schedules across our service area.
Trained Drivers
Background-checked, PASS-trained drivers supporting wheelchair and ambulatory transportation with dignity.
Provider Relations Point of Contact
Direct contact for credentialing, contracting, and payer relations questions.
Verified Service Area
Greater Houston coverage across Harris, Fort Bend, Brazoria, Montgomery, and Galveston Counties.
Submit an Authorized Transportation Request
Adjusters, TPAs, and coordinators can submit non-emergency transportation requests directly to dispatch or contact provider relations for authorized trip coordination.
Greater Houston Service Area · Harris · Fort Bend · Brazoria · Montgomery · Galveston
MoveraCare provides non-emergency medical transportation. We do not provide ambulance, 911, emergency response, stretcher ambulance, or oxygen therapy services. Not for medical emergencies. Call 911 in an emergency.