REFERRAL PARTNERS

A Trusted NEMT Provider Your Referrals Can Depend On

MoveraCare Mobility works with healthcare providers, community organizations, and coordinators who refer patients for non-emergency medical transportation. Refer with confidence — your patients get a reliable wheelchair or ambulatory ride, and you get a provider you can trust.

WHO THIS IS FOR

For Providers & Organizations That Refer Patients for NEMT

This page is for anyone whose role includes recommending or referring a non-emergency medical transportation provider to a patient, family, or client.

  • Physician offices and outpatient clinics
  • Senior centers, ALFs, and community-based programs
  • Home health agencies and hospice teams
  • Church, faith, and non-profit patient support programs
  • Adult day services and community rehabilitation programs
  • Care coordinators, patient navigators, and social workers

THE PROBLEM WE SOLVE

Refer Once, Trust the Result

When you refer a patient to a transportation provider, that provider becomes an extension of your reputation. MoveraCare is built to protect that trust with reliable, dignified, HIPAA-conscious operations.

  • →Wheelchair and ambulatory transportation for referred patients
  • →Clear communication with referring organizations when needed
  • →Recurring transportation for referred patients on treatment plans
  • →Dedicated referral pathway for community and provider organizations
  • →Simple referral workflow through the Request Patient Transportation form

TRANSPORTATION CAPABILITIES

Referral-Ready NEMT Services

Referred Patient Intake

A simple intake pathway for organizations referring patients for non-emergency transportation.

Recurring Referral Support

Support for patients requiring recurring transportation to treatment or care destinations.

Wheelchair & Ambulatory

Wheelchair-accessible vans and comfortable ambulatory transport; drivers assist passengers during transport.

Community Program Coordination

Flexible coordination for community-based programs and non-profit partners.

Trip Records

Trip documentation available to support care plans, funding requirements, or grant reporting.

Direct Provider Relations Contact

One provider relations contact for organizational referral questions and escalations.

HOW COORDINATION WORKS

How a Referral Becomes a Ride

1

Referral Submitted

Referral partner submits patient details through the Request Patient Transportation form or contacts dispatch.

2

Intake & Confirmation

MoveraCare confirms mobility level, destination, schedule, and any authorization or payer information.

3

Transportation Completed

A trained driver completes the trip with wheelchair or ambulatory transportation as appropriate.

4

Ongoing Relationship

Referring organizations can send additional referrals through the same workflow or a dedicated contact.

WHY MOVERACARE

Why Referral Partners Trust MoveraCare

Driver Assistance

Drivers assist passengers during transport — dignified support your patients deserve.

Wheelchair & Ambulatory Fleet

Wheelchair-accessible vans and ambulatory options for a range of mobility needs.

HIPAA-Conscious Operations

Professional handling of patient information across dispatch, driver, and destination.

Credentialing-Ready Documentation

Licensing, insurance, and vendor documentation available for organizational review.

Responsive Communication

Clear communication with referring organizations when scheduling adjustments are needed.

Greater Houston Coverage

Verified service area supporting Fort Bend and surrounding Greater Houston counties.

Submit a Referral

Referral partners can submit patient referrals through the Request Patient Transportation form or by calling dispatch directly. Both one-time and recurring referrals are supported.

Formalize a Referral Partnership

Organizations, providers, and community programs interested in a formal referral relationship can download MoveraCare’s vendor procurement packet or contact Provider Relations to align on process, communication, and reporting.

Greater Houston Service Area · Harris · Fort Bend · Brazoria · Montgomery · Galveston

MoveraCare provides non-emergency medical transportation. We do not provide ambulance, 911, emergency response, stretcher ambulance, or oxygen therapy services. Not for medical emergencies. Call 911 in an emergency.