CASE MANAGERS & COORDINATORS

A Direct Transportation Resource for Case Managers & Care Coordinators

MoveraCare Mobility is a Greater Houston non-emergency medical transportation provider prepared to work directly with case managers, adjusters, care coordinators, and social workers coordinating patient transportation for medical, therapy, and recovery destinations.

WHO THIS IS FOR

For Professionals Coordinating Patient Care & Transportation

This page is for case managers and coordinators whose day-to-day work includes arranging non-emergency medical transportation for patients — whether from home to an appointment, between facilities, or through a treatment plan.

  • Hospital and outpatient case managers
  • Workers’ Compensation and insurance case managers
  • Nurse case managers and clinical care coordinators
  • Discharge planners and social workers
  • Rehabilitation and therapy care coordinators
  • Community-based case management programs

THE PROBLEM WE SOLVE

One Reliable Transportation Contact, Every Time

Coordinators are juggling authorizations, appointments, and family communication. MoveraCare aims to be the transportation call you don’t have to worry about — a single provider that shows up, communicates, and documents.

  • Direct dispatch access without navigating multiple vendors
  • Wheelchair and ambulatory options based on patient mobility
  • Recurring transportation for treatment schedules and follow-up
  • Trip documentation supporting authorization and billing workflows
  • Clear communication when scheduling changes or issues arise

TRANSPORTATION CAPABILITIES

Transportation Coordination Support

Direct Trip Requests

Submit patient transportation requests directly through the Request Patient Transportation form or dispatch line.

Recurring Care Support

Standing schedules for dialysis, therapy, rehabilitation, and other recurring treatment plans.

Wheelchair & Ambulatory

ADA-compliant wheelchair vans and comfortable ambulatory transport with trained drivers.

Workers’ Compensation Transport

Support for authorized transportation to Workers’ Comp-approved medical and therapy destinations.

Trip Documentation

Trip completion records to support authorization, care plans, and payer workflows.

Coordinator-Friendly Communication

Clear, timely communication with case managers when scheduling adjustments are needed.

HOW COORDINATION WORKS

How Case Managers Work With MoveraCare

1

Trip Request

Case manager submits patient details, mobility level, destination, and any authorization or payer info.

2

Confirmation

MoveraCare confirms vehicle type, pickup window, and communicates the plan back to the coordinator.

3

Transportation Completed

Trained wheelchair or ambulatory driver completes the trip with door-through-door assistance.

4

Documentation Returned

Trip completion documentation is available to support case notes, authorizations, and billing.

WHY MOVERACARE

Why Case Managers Consider MoveraCare

Direct Dispatch Access

A single contact for scheduling, adjustments, and trip questions — no vendor maze.

Patient-Centered Drivers

PASS-trained drivers focused on safe transfers, dignity, and clear communication.

Recurring Coordination

Reliable standing schedules for ongoing treatment and recovery plans.

Documentation That Supports Care Plans

Trip records that align with authorization, case notes, and billing workflows.

HIPAA-Conscious Handling

Professional handling of patient information across dispatch and operations.

Greater Houston Coverage

Verified service area across Fort Bend and the surrounding counties.

Submit a Patient Transportation Request

Case managers and care coordinators can submit non-emergency transportation requests directly through MoveraCare’s intake form. Same-day and recurring requests are both supported.

Set Up an Organizational Relationship

For case management organizations, employers, and payers ready to formalize a working relationship with MoveraCare, download the vendor procurement packet or contact Provider Relations.

Greater Houston Service Area · Harris · Fort Bend · Brazoria · Montgomery · Galveston

MoveraCare provides non-emergency medical transportation. We do not provide ambulance, 911, emergency response, stretcher ambulance, or oxygen therapy services. Not for medical emergencies. Call 911 in an emergency.